Reviews for Proton Pass
Proton Pass by Proton
Review by clivejo
Rated 1 out of 5
by clivejo, a year agoDespite paying for Pass Plus until 4th August 2025, Proton downgraded me to a free account because I subscribed for VPN!! Apparently you can't have two plans on your account unless you sub to the "Unlimited Plan". No, I don't want Drive, Calender, Mail or Wallet, I wanted Pass and VPN. Stinks of Micro$oft behaviour! Been trying to sort it out with support via ticket for 10 days, who just reply with nonsense. Migrating back to BitWarden, so bye bye Proton.
Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!
Reply to Proton - "you're free to utilize only the services that you have use of" as long as we pay for the "Unlimited Plan" I paid for Pass Plus up until 4th August 2025 and I am NOT free to use the services I paid for, because Proton took them away from me!! This is greedy and immoral behaviour, like a shop saying the only way for me to purchase 2 t-shirts is to buy a pack of 7! But 5 of the T-shirts I will never use because they are ugly and will NEVER wear them! This is nothing more than Proton engaging in up-selling for greed and profit, not caring about loyal customers, plain and simple!
Developer response
posted a year agoWe're very sorry to hear that. Note that it is indeed not possible to have two different subscriptions, such as Pass Plus and VPN Plus, active on your Proton account simultaneously. The Proton Unlimited plan gives you access to the premium features of both our Pass and VPN services, as well as the other services that are part of Proton's ecosystem. That said, you're free to utilize only the services that you have use of.
3,376 reviews
- Rated 5 out of 5by F33db4ck1, 12 hours ago
- Rated 5 out of 5by Firefox user 19438528, 13 hours ago
- Rated 5 out of 5by Vidath Kappagoda, a day ago
- Rated 5 out of 5by Firefox user 12913345, 2 days ago
- Rated 5 out of 5by TulpaR, 2 days ago
- Rated 5 out of 5by Whocares, 3 days ago
- Rated 5 out of 5by Firefox user 20081127, 3 days ago
- Rated 5 out of 5by Firefox user 20080812, 3 days ago
- Rated 5 out of 5by Guillaume Pierron, 4 days ago
- Rated 5 out of 5by DE Lowery, 4 days ago
- Rated 5 out of 5by JackDijks, 5 days ago
- Rated 5 out of 5by aslam, 5 days ago
- Rated 5 out of 5by kel, 5 days ago
- Rated 2 out of 5by Firefox user 14019884, 5 days agoExcellent, but very worrying. The extensions, I don't know if due to updates or something else, lose their blocking configuration and suddenly have open access. This is recurring, in several browsers I use, it's not a specific issue, or the browser, or whatever.
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Excelente, mas muito preocupante. As extensões, não sei se por atualizações ou por nada, perdem a configuração de bloqueio e ficam com acesso livre, de repente. Isso é recorrente, em vários browsers que utilizo, não é questão pontual, ou do browser, ou sei lá.
-----Developer response
posted 5 days agoThat doesn't sound right. Could you clarify the issue further? We'd be more than happy to help, but we first need to have a clear understanding of the problem at hand. Please contact us at https://proton.me/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 18880774, 6 days agoThis app is really good one. I never used password managers before. I use it because i really trust Proton!
Thanks you a lot! - Rated 4 out of 5by Firefox user 13869688, 6 days agoA lot of times PP suggests to fill a password form with a new random password, although an account exists (extension icon even shows "1"). Also TOTP is regularly not copied to clipboard and most sites will not be recognized by automatic TOTP fill in feature.. PP still has a long way to go
Developer response
posted 6 days agoThanks for your detailed feedback. Could you report these issues via the "Feedback" option in Proton Pass or our support form, including the affected websites if possible? This will help us investigate the password suggestion and TOTP autofill behavior. - Rated 5 out of 5by Yushtiy, 6 days ago
- Rated 5 out of 5by Firefox user 20076148, 6 days agoIncredibile, gratis, e utilissimo, consiglio vivamente (e non sono un bot ahah)
- Rated 5 out of 5by Firefox user 15626081, 6 days ago
- Rated 5 out of 5by kire, 7 days ago
- Rated 5 out of 5by Just Helpful, 7 days ago
- Rated 4 out of 5by Firefox user 20073229, 7 days ago
- Rated 5 out of 5by JimandLorene, 7 days ago