Reviews for Proton Pass
Proton Pass by Proton
Review by Firefox user 14347746
Rated 1 out of 5
by Firefox user 14347746, 6 months agoPaid proton pass subscription constantly signs out on it's own even while I'm signed in to the same proton account for email in the adjacent tab, with or without paid proton VPN plus. Often will not fill log-ins on popular websites and at times clicking icon doesn't even show info for copy paste to sign in. Hasn't offered a way to use "email alias" for signing up on new web sites for months. All of this occurs with three different, up-to-date browsers with other extensions, ad-blocking and security disabled, on Two Very Different Windows Computers! I have uninstalled, cleared all browsing data, and reinstalled with no change. In short - a very frustrating, faulty password manager and a complete waste of money. Proton Developer - PLEASE don't bother with your standard "that doesn't sound right", "more information" and "Contact us" drivel. Fix it or don't; I'm moving back to a functional and reliable alternative provider.
Developer response
posted 6 months agoSorry to hear about your experience. We'd love to help and document your feedback so we can work on improving the autofill experience, but we would need you to flag the problematic services so we can report them to the development team. Please reach out to us at https://proton.me/support-contact and flag the services in question.
3,378 reviews
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- Rated 5 out of 5by Firefox user 19438528, 20 hours ago
- Rated 5 out of 5by Vidath Kappagoda, 2 days ago
- Rated 5 out of 5by Firefox user 12913345, 2 days ago
- Rated 5 out of 5by TulpaR, 2 days ago
- Rated 5 out of 5by Whocares, 3 days ago
- Rated 5 out of 5by Firefox user 20081127, 4 days ago
- Rated 5 out of 5by Firefox user 20080812, 4 days ago
- Rated 5 out of 5by Guillaume Pierron, 4 days ago
- Rated 5 out of 5by DE Lowery, 5 days ago
- Rated 5 out of 5by JackDijks, 5 days ago
- Rated 5 out of 5by aslam, 5 days ago
- Rated 5 out of 5by kel, 6 days ago
- Rated 2 out of 5by Firefox user 14019884, 6 days agoExcellent, but very worrying. The extensions, I don't know if due to updates or something else, lose their blocking configuration and suddenly have open access. This is recurring, in several browsers I use, it's not a specific issue, or the browser, or whatever.
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Excelente, mas muito preocupante. As extensões, não sei se por atualizações ou por nada, perdem a configuração de bloqueio e ficam com acesso livre, de repente. Isso é recorrente, em vários browsers que utilizo, não é questão pontual, ou do browser, ou sei lá.
-----Developer response
posted 5 days agoThat doesn't sound right. Could you clarify the issue further? We'd be more than happy to help, but we first need to have a clear understanding of the problem at hand. Please contact us at https://proton.me/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 18880774, 6 days agoThis app is really good one. I never used password managers before. I use it because i really trust Proton!
Thanks you a lot! - Rated 4 out of 5by Firefox user 13869688, 6 days agoA lot of times PP suggests to fill a password form with a new random password, although an account exists (extension icon even shows "1"). Also TOTP is regularly not copied to clipboard and most sites will not be recognized by automatic TOTP fill in feature.. PP still has a long way to go
Developer response
posted 6 days agoThanks for your detailed feedback. Could you report these issues via the "Feedback" option in Proton Pass or our support form, including the affected websites if possible? This will help us investigate the password suggestion and TOTP autofill behavior. - Rated 5 out of 5by Yushtiy, 6 days ago
- Rated 5 out of 5by Firefox user 20076148, 6 days agoIncredibile, gratis, e utilissimo, consiglio vivamente (e non sono un bot ahah)
- Rated 5 out of 5by Firefox user 15626081, 6 days ago
- Rated 5 out of 5by kire, 7 days ago
- Rated 5 out of 5by Just Helpful, 7 days ago